Anything and everything about Liberty Flames football. Your comments on games, recruiting and the direction of the program as we move into new era.

Moderators: jcmanson, Sly Fox, BuryYourDuke, Class of 20Something

User avatar
By jcmanson
Registration Days Posts
#352872
I know the Flames Club and Ticket Office work very hard and have a lot on their plates. And I hate to complain, but it seems like this happens every year. If you promise the tickets to be shipped on a certain date, you need to deliver. As the marketing slogan goes, under-promise over-deliver.

For those who don't know, they promised the tickets would be shipped by August 15th, and this morning I got an e-mail saying they wouldn't be shipped until at least September 1.

Like I said, it seems like they continually over-promise and under-deliver.

We claim we want to be "FBS", well ALL phases of the athletic department need to perform at an FBS level.
User avatar
By BigAl57
Registration Days Posts
#352873
I received my Michigan season tickets on August 1st and already mailed them out to the friends who bought them. It is sorta silly that they can't get out season tickets on time especially with the number of ticket holders LU has. Michigan can get out 100,000 tickets a month before the season starts, you think LU could get out theirs around the same time.

But as for me getting the tickets on Sept 1 is ok since the first home game is not unitl the 10th. As long as they don't mess up my parking pass I'm cool with it....
User avatar
By LCA&LU Mom
Registration Days Posts
#352874
jcmanson wrote:I know the Flames Club and Ticket Office work very hard and have a lot on their plates. And I hate to complain, but it seems like this happens every year. If you promise the tickets to be shipped on a certain date, you need to deliver. As the marketing slogan goes, under-promise over-deliver.

For those who don't know, they promised the tickets would be shipped by August 15th, and this morning I got an e-mail saying they wouldn't be shipped until at least September 1.

Like I said, it seems like they continually over-promise and under-deliver.

We claim we want to be "FBS", well ALL phases of the athletic department need to perform at an FBS level.
Got the same email, felt the same frustration. Not a big deal but still disappointing. (edit: they called yesterday to give me the seat location, the other guy just didn't know how to look it up evidently)
Last edited by LCA&LU Mom on August 18th, 2011, 9:06 am, edited 1 time in total.
User avatar
By flameshaw
Registration Days Posts
#352911
BigAl57 wrote:I received my Michigan season tickets on August 1st and already mailed them out to the friends who bought them. It is sorta silly that they can't get out season tickets on time especially with the number of ticket holders LU has. Michigan can get out 100,000 tickets a month before the season starts, you think LU could get out theirs around the same time.

But as for me getting the tickets on Sept 1 is ok since the first home game is not unitl the 10th. As long as they don't mess up my parking pass I'm cool with it....
+1
By rogers3
Registration Days Posts
#352929
If you all would just pony up for the Club level, you would already know where your seats are! Some folks like proto get a luxury suite for that very reason :wink:
By TDDance234
Registration Days Posts
#352980
rogers3 wrote:If you all would just pony up for the Club level, you would already know where your seats are! Some folks like proto get a luxury suite for that very reason :wink:
If only I had $10k laying around...
User avatar
By jcmanson
Registration Days Posts
#353552
Season tickets are being shipped today and tomorrow
:pbjtime

Marketing is all about delivering over and above your promises to your customers. They said not until after Sept 1 and they are getting them out a week earlier. :clapping

If they would have said that all along, there'd be no problem.
User avatar
By TH Spangler
Registration Days Posts
#353682
Received our club level season tickets today .... no parking pass though. Last year I think they arrived with the game tickets. I wonder if I should email them or just get ready for the NC State game and worry about it next week ..... Beat State!
User avatar
By BiggAl57
Registration Days Posts
#353701
VBSF.net wrote:Received our club level season tickets today .... no parking pass though. Last year I think they arrived with the game tickets. I wonder if I should email them or just get ready for the NC State game and worry about it next week ..... Beat State!
got mine today and until now did not realize that they did not include the parking pass or the pre game smeal tickets. Guess I'll drop them a note am ask about that. I'll post what they tell me
User avatar
By SumItUp
Registration Days Posts
#353732
BiggAl57 wrote:
VBSF.net wrote:Received our club level season tickets today .... no parking pass though. Last year I think they arrived with the game tickets. I wonder if I should email them or just get ready for the NC State game and worry about it next week ..... Beat State!
got mine today and until now did not realize that they did not include the parking pass or the pre game smeal tickets. Guess I'll drop them a note am ask about that. I'll post what they tell me
If your seats are club level, you will not need a meal ticket. The food is served in the club room.
User avatar
By BiggAl57
Registration Days Posts
#353733
SumItUp wrote:
BiggAl57 wrote:
VBSF.net wrote:Received our club level season tickets today .... no parking pass though. Last year I think they arrived with the game tickets. I wonder if I should email them or just get ready for the NC State game and worry about it next week ..... Beat State!
got mine today and until now did not realize that they did not include the parking pass or the pre game smeal tickets. Guess I'll drop them a note am ask about that. I'll post what they tell me
If your seats are club level, you will not need a meal ticket. The food is served in the club room.
sorry i'm only a cornerstone level so we eat in the FOC.
User avatar
By BiggAl57
Registration Days Posts
#353773
flameshaw wrote:Did not get my parking pass either. :shock:
Got it today in the mail along with the meal passes
By rogers3
Registration Days Posts
#353853
VBSF.net wrote:Received our club level season tickets today .... no parking pass though. Last year I think they arrived with the game tickets. I wonder if I should email them or just get ready for the NC State game and worry about it next week ..... Beat State!
Maybe I should be concerned- my parking passes came early last week, but no club tix. Doesn't really make much sense, but if they aren't here by Friday, I'll be picking up the phone.
User avatar
By SumItUp
Registration Days Posts
#353863
rogers3 wrote:
VBSF.net wrote:Received our club level season tickets today .... no parking pass though. Last year I think they arrived with the game tickets. I wonder if I should email them or just get ready for the NC State game and worry about it next week ..... Beat State!
Maybe I should be concerned- my parking passes came early last week, but no club tix. Doesn't really make much sense, but if they aren't here by Friday, I'll be picking up the phone.
Same here. I received my parking passes, but not the club tickets. They will probably arrive this week.
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