- March 30th, 2010, 11:07 am
#304309
Does anyone out there have an HTC Hero (Droid) and use HTC Sync to sync with outlook on an XP machine?
I got the phone and absolutely love it. about a day or 2 in HTC sync just stopped working. The error said something about the program being corrupted. We have tried to uninstall and reinstall and tried other versions and no luck. When we uninstall, it still leaves some of the regestry elements installed.
There are a bunch of forum messages out there on the web with folks having this same issue and can't get HTC to help. It seems that they don't care about XP users since they just put out a patch to fix the issue for Windows 7 users. It seems to have something to do with service pack 3 and one other windows update noone can pinpoint.
I am trying to get us on exchange soon, but I haven't been able to sync for close to a month. So, help before I have to switch back to a windows mobile device.
Oh yea, my carrier's tech support folks have been worthless on the issue.
I got the phone and absolutely love it. about a day or 2 in HTC sync just stopped working. The error said something about the program being corrupted. We have tried to uninstall and reinstall and tried other versions and no luck. When we uninstall, it still leaves some of the regestry elements installed.
There are a bunch of forum messages out there on the web with folks having this same issue and can't get HTC to help. It seems that they don't care about XP users since they just put out a patch to fix the issue for Windows 7 users. It seems to have something to do with service pack 3 and one other windows update noone can pinpoint.
I am trying to get us on exchange soon, but I haven't been able to sync for close to a month. So, help before I have to switch back to a windows mobile device.
Oh yea, my carrier's tech support folks have been worthless on the issue.


- By LU Armchair coach