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#396840
The N&A wrote:Liberty University's net assets headed for $1 billion, thanks to online

By: LIZ BARRY | The News & Advance
Published: July 22, 2012


Liberty University’s net assets have sustained a fivefold increase — from $150 million to $860 million — over the past six years, driven by the rapid expansion of Liberty’s online programs.

While colleges across the country have struggled to make ends meet during the economic downturn, Liberty’s financial picture has grown stronger by the year, according to an examination of Liberty’s IRS 990 tax forms by The News & Advance.

In a nutshell, Liberty’s net assets show how much the university in Lynchburg is worth after subtracting its debt and other liabilities.
Full Article: http://www2.newsadvance.com/news/2012/j ... r-2075911/
#396843
There are a lot of positives for the university in this article, but there are some negatives too. I'm not going to address those here, but I did want to pull out this quote:
“We’ve grown so fast that we can’t spend it fast enough,” LU Chancellor Jerry Falwell Jr. said.
I have to admit that I'm surprised that this was said. Liberty obviously isn't spending it all as the article states, but it's pretty obvious that things couldn't be going better there financially. However, if you've been an employee of the university in the last 5 years, this hasn't really been the picture that's been painted. Right now I just find it fascinating that it's been said so openly and honestly.
#396845
El Scorcho wrote:There are a lot of positives for the university in this article, but there are some negatives too. I'm not going to address those here, but I did want to pull out this quote:
“We’ve grown so fast that we can’t spend it fast enough,” LU Chancellor Jerry Falwell Jr. said.
I have to admit that I'm surprised that this was said. Liberty obviously isn't spending it all as the article states, but it's pretty obvious that things couldn't be going better there financially. However, if you've been an employee of the university in the last 5 years, this hasn't really been the picture that's been painted. Right now I just find it fascinating that it's been said so openly and honestly.
They can't figure out how to give under paid staff and faculty raises. Plus a certain powerful person in upper administration thinks you are all interchangeable cogs in a wheel who don't 'really' work anyways. :D
#396851
they should pay me a salary to point you idiots on here in the right direction









no seriously, I'm open to the university paying me to do some LU guerrilla flamefansing
By thepostman
#396858
I am sure there are plenty of current students/employees that know what they could do with all the money...

Seriously it is amazing to see how far the University has come from struggling so much to now being so well enough and heading in a great direction.
#396948
Purple Haize wrote:They can't figure out how to give under paid staff and faculty raises. Plus a certain powerful person in upper administration thinks you are all interchangeable cogs in a wheel who don't 'really' work anyways. :D
I wouldn't phrase it with quite the same gusto as Haize, but I can say with confidence that this is certainly the attitude among the staff. I don't work for Liberty anymore, so it doesn't really affect me either way, but it's been the elephant in the room for a long time. I think it needs to be discussed out in the open.

From the bottom looking up, it does seem to be that the general attitude among management is that anyone is replaceable. Strictly speaking, I wouldn't disagree with that. However, in practice, it doesn't work out very well. I can only speak to IT, but when someone with a lot of experience specific to that environment leaves, you can only replace their skill set. Their accumulated knowledge and ability to think specific to that environment leaves with them. It takes years for new people to come in and acclimate. While they're acclimating they're not doing their jobs nearly as effectively as the person who left, and it ultimately costs the university.

That doesn't even start to touch the actual worth of the existing employees. Again, I existed only in the realm of IT, but we had several people there doing big things not really being done anywhere else. I won't delve into specifics here, but these people have technical experience far beyond what normally exists in the Lynchburg job market. Yet we were repeatedly told that Liberty was competitive with other salaries in Lynchburg. Well, that's really kind of irrelevant. Almost all of us were in Lynchburg solely to work for Liberty. And when we left, we weren't being recruited by the kind of small companies that exist within city limits. These are people being recruited on a national level. Hopefully fans of our athletics programs see the parallels to hiring in athletics.

The department I was in consisted of five employees. In the last year, three of us left (the other two were relatively new). I left for another major university, while the other two are respectively working for a large regional bank and the largest Internet retailer in the world. I don't understand Liberty's insistence on competing with other Lynchburg businesses for those kinds of positions. At this point Liberty should be setting the standard for Lynchburg, not being competitive with it. It reminds me a lot of how we often continue to play down to our Big South competition so often when we really want to exist in a much bigger and more competitive world.

I understand that Liberty only needs to offer a competitive wage and that if people are working there, they must be offering a fair wage. I get basic capitalism. The way they compensate and treat employees is technically fair. On the other hand, I was taught and still fully believe that if it's Christian it ought to be better. I think Liberty can be a lot better than it is. I think it could make the annual lists of the top place to work in America. I think it could become a highly competitive place to get employment. As it stands, things are pretty much on the opposite end of the spectrum.

I think that explains a lot about why there's an apparent distrust of all employees from the perspective of management. Employees are all too aware of it too. They know they're not trusted. The general feeling amongst the staff is that Liberty only cares about them insomuch as they need them to operate. Again, from a purely business perspective that's fine. It's the bare minimum of any business in a capitalist economy. I expect more from my alma mater, though. Especially now that it's doing well. Liberty has the opportunity not just to make difference in the lives of students, but in the lives of their staff and faculty too. As it is now, it's mostly just leaving a wake of disappointed and jaded employees. I have to fight hard not to be one of those most days.

I've ended up writing about something that is important to me completely off the cuff. That's not really how I wanted to address it, but it's what I have time for right now. I want to be clear that I write it not with bitterness or malice. I genuinely just want to see things improve. It's constructive criticism. I'm not after any one individual or hoping to spread gossip. I just want to see things change for the better. I really believe that they can, but I think it has to happen now. If the university carries the current culture forward through all of the growth, it will never change.

I'm getting off my soapbox now. Flames fanned.
#396952
El Scorcho wrote:Yet we were repeatedly told that Liberty was competitive with other salaries in Lynchburg.
Awesome! And in turn, our performance metrics will be competitive will all of the other universities in Lynchburg. Success!
#396957
Excellent post Scorch. That sounds like a slight parallel to the old attitude towards students from places like the registrar's office (once they had your money, they weren't too interested in getting any refund money back to you until you visited several times and pointed out that they had gone past the Federally mandated cutoff for paying out refunds). Once finances improved, that attitude went away.

In truth, Liberty should be aiming to be the Christian equivalent to someone like Google as an employer. I've got several friends who work in the Google DC offices, and their work environment is the most encouraging, energizing thing I've ever seen. Living Social is much the same in DC. Liberty, with what it is finally becoming, should be pushing the boundaries on work environment, compensation, creativity, etc. that makes people want to be there as a destination job instead of a stepping stone. Hopefully that becomes the case soon.
#396989
jcmanson wrote:great post Scorchy. It came across to me as very sincere.
+1
#397012
El Scorcho wrote: I was taught and still fully believe that if it's Christian it ought to be better. I think Liberty can be a lot better than it is. I think it could make the annual lists of the top place to work in America. I think it could become a highly competitive place to get employment. As it stands, things are pretty much on the opposite end of the spectrum.
+1

I think of our founder's words when I see good people move on to greener pasture. We have the best paid burger flippers in Lynchburg - but thats not enough to keep the best ones around. We love the university and Lynchburg and have thought about sticking around. We certainly can't do it on one income and I can't find a job.

I also think of our founder's words when my wife comes home crying because her boss cussed out everyone, but thats another story. Add it to the one five years ago where my wife was told she wouldn't be hired because "she might get pregnant." Add it to the one where I wasn't wanted for an interview because the interviewer was "uncomfortable working with a man."
#397022
I spent the better part of the last couple days debating whether or not to say anything in all of this discussion about the school reaching $1B. My thought on the one hand is that most would probably dismiss my comments simply because "Oh, its just BJ, he's a homer so what he says doesnt matter anyway". But on the other hand, I know that thanks to the amount of time Ive spent here on the mountain, Ive gotten to see things, and gotten to know people in a way not a ton of people (even many who work here like I do now) get to.

First and foremost, you cant change a culture in one year. You cant change it in two years, heck in some cases, depending on how ingrained the previous mindset may be, you cant change a culture in five years. Are there issues with how things work here? Certainly...but to be frank, a lot of that is the nature of a fallen world. You will have bosses who cuss at their employees, you will have bosses who will improperly use resources for their own personal use, you will have bosses who will pass over someone who is significantly more qualified for a promotion because somebody else decided to go out and play 18 holes with the VP and use most of that time "brown nosing". Is it right? I certainly don't think so...but it still happens because we are human beings and are fallen and are going to do what best fulfills the desires of our sinful flesh.

Secondly, I love this university, as Im sure many of you do, whether alumni, current student, staff member, or some combination of the three. This university has come a very long way in a short time. To go from 154 students to almost 100,000 in residential and online programs in just more than 40 years is positively mind-blowing and a sign of how good God has been to this school. The amount of growth that this university has made is something that cannot be discounted. Heck, Ive had to move my office because planning and construction needed the space we were in behind HMO and all his awesome people.

Finally, we have a chancellor who is willing to a) speak to people personally, b) post on a very public message board which he doesnt have to do, and c) addresses problems as best he can when they are brought to his attention. No he can't fix everything like a genie in a magic lamp or some panacea, but at least he is willing to listen to the same people who post their grievances on their facebook pages or on places like this.
#397023
I would love to go back and work for the school, but I know that the pay will be terrible, so I really hesitate. When I was there, the staff really were the last priority when it came to managing the school, and HR was basically non-existant.

I think what draws most professionals to work there is the free education, for both them and their children, and I think the school has really taken advantage of that. But they've got to take better care of their employees, and that starts with better pay.
#397025
I agree with that sentiment ALUmnus, I have a feeling that with all the focus on infrastructure the last few years, that once all that is done, youll see the pay to place people to work with those infrastructure and academic improvements will come as well. I wish it wasnt that way but that is merely what Im speculating.
#397031
BJWilliams wrote:First and foremost, you cant change a culture in one year. You cant change it in two years, heck in some cases, depending on how ingrained the previous mindset may be, you cant change a culture in five years. Are there issues with how things work here? Certainly...but to be frank, a lot of that is the nature of a fallen world. You will have bosses who cuss at their employees, you will have bosses who will improperly use resources for their own personal use, you will have bosses who will pass over someone who is significantly more qualified for a promotion because somebody else decided to go out and play 18 holes with the VP and use most of that time "brown nosing". Is it right? I certainly don't think so...but it still happens because we are human beings and are fallen and are going to do what best fulfills the desires of our sinful flesh.
BJ, I appreciate your willingness to dive head first into a conversation (as always), but I'm not sure you've grasped exactly what it is that's being discussed here. The specifics you mention above really have nothing to do with the things I mentioned earlier. Yes, they're the sort of general problems that could exist anywhere.

I'm trying to address a specific set of perceived problems that come with being employed by Liberty. Feel free to address them specifically, but please don't dilute the conversation with generalities and defensiveness. I'm not attacking Liberty. I hope the tone of my long post made that clear.

I will address your comments about the time required for culture change, however. The bottom line is that it has to start somewhere and sometime. It hasn't happened yet. I worked for Liberty for just short of 13 years. It only got worse as time went on. So not only has an attempt at changing that culture not been started, it's felt like it was going in the opposite direction for some time now.
#397037
El Scorcho wrote:
BJWilliams wrote:First and foremost, you cant change a culture in one year. You cant change it in two years, heck in some cases, depending on how ingrained the previous mindset may be, you cant change a culture in five years. Are there issues with how things work here? Certainly...but to be frank, a lot of that is the nature of a fallen world. You will have bosses who cuss at their employees, you will have bosses who will improperly use resources for their own personal use, you will have bosses who will pass over someone who is significantly more qualified for a promotion because somebody else decided to go out and play 18 holes with the VP and use most of that time "brown nosing". Is it right? I certainly don't think so...but it still happens because we are human beings and are fallen and are going to do what best fulfills the desires of our sinful flesh.
BJ, I appreciate your willingness to dive head first into a conversation (as always), but I'm not sure you've grasped exactly what it is that's being discussed here. The specifics you mention above really have nothing to do with the things I mentioned earlier. Yes, they're the sort of general problems that could exist anywhere.

I'm trying to address a specific set of perceived problems that come with being employed by Liberty. Feel free to address them specifically, but please don't dilute the conversation with generalities and defensiveness. I'm not attacking Liberty. I hope the tone of my long post made that clear.

I will address your comments about the time required for culture change, however. The bottom line is that it has to start somewhere and sometime. It hasn't happened yet. I worked for Liberty for just short of 13 years. It only got worse as time went on. So not only has an attempt at changing that culture not been started, it's felt like it was going in the opposite direction for some time now.
As for your last comment, that is fair, but even if something was started now, its going to be some time before you will see any substantive difference. It may require some people frankly not having their contracts renewed (and I dont mean the people who have called for these sorts of changes either) but even if those changes are made, people are going to need to exercise patience because, as the old cliche says, Rome wasnt built in a day.

Now as to what you have said earlier, I do agree that you cannot have an attitude that the people that work under you are "expendable" if you are in a management position. Having a greater wage scale certainly would help. If you are making X somewhere and another place can pay you X+Y more than that, your general inclination is going to be to go to the X+Y. That said, not everyone is going to be looking to make Liberty their career. For those that are, then yes I think that more needs to be done to keep those kinds of people here (open dialogue, better wages, accountability between managers and their subordinates, open door policies maybe, etc.), but the reality is that for most people, a place like Liberty isnt going to be their end goal.

Anyone that has known me for any length of time knows what my dream is and always has been. Does that mean Im not going to work my (word redacted) off while Im here and be the very best that I can be? Of course not...I am going to put the same amount if not more work into this because I know that if I want to realize my dream, I have to take steps toward it while Im here. I am going to do the very best I can to make myself irreplaceable.

I could go into more, but I do have a meeting in a couple hours for an article Im writing and I have a couple other things i need to take care of before that, but Ive said what I can say for now.
#397043
BJWilliams wrote:That said, not everyone is going to be looking to make Liberty their career.


Nor should they. Not every position in the university is the kind of position you base a career on. Unfortunately, the positions that are the kind of positions that could be career (or at least long-term) positions, aren't treated much (if any) differently from the ones where you'd normally expect a lot of turnover.
BJWilliams wrote:But the reality is that for most people, a place like Liberty isnt going to be their end goal.
Why? Because they aren't pursuing careers in education? Because Liberty doesn't have work in their chosen field? Or because Liberty isn't a very good place to work? You'll really need to clarify this point. In my experience, for anyone who could have built a career at Liberty it almost always ends up being the latter.

Again, I want to make it clear that I'm not bitter. My time at Liberty went fairly well and I left when I was ready. While I suffered from the same lack of a career path as every other employee, things generally went very well for me. I was an exception, though. I had an extremely fortunate path from start to finish, though I did work my way up. By the end of it, however, the management above me had turned over so many times (and so often) that most of my time there was lost in the ether. Not only that, at the time I chose to leave I was being treated with about as much respect as a convicted felon scrubbing toilets.

Anyway, in my experience most people employed in professional positions come to Liberty with a sense of excitement. The really are excited to be there. Talk to those same people two years in and you'll find beaten down and jaded individuals. Why does this happen so reliably? It is not a symptom of being at a particular place for a length of time. I know plenty of people that like where they work. They really love their jobs. What is going on there that crushes the spirit of people with such predictability? It's not that there's an ongoing culture change that's happening slowly and people lack patience. If anything the internal business culture at Liberty is getting markedly worse. There's just no good reason for it. There is no good reason so many people should absolutely dread coming to work at Liberty every day, but they do.

I loved the work that I did (and still do). I'm in a great field. I like what I do. It just really was not enjoyable to do it for Liberty, and that is the sentiment I hear from so many other people. They like what they do and they even want to do it for a place with the mission of Liberty, in theory. In practice it turns out to just be miserable.

I don't think it has to be and I'm baffled at why it is. I'm not saying Liberty should be in these lists, but why aren't they trying to be?

http://chronicle.com/article/Great-Coll ... or/128312/

http://money.cnn.com/magazines/fortune/ ... full_list/

It's not bad business to be a great employer. I'd argue that it's quite the opposite. Given the resources the university has been blessed with, why isn't there a vision for being a great place to work? Happy employees are productive employees. They're the ones who will bend over backwards for a place without being coerced and forced into it. They'll also spread the word about how great their employer is, which increases the pool of employees for an employer to select from. When they're happier with their jobs, you know who else will be happier with their university experience? The students.

I really believe this could be a game changer for Liberty. If they could create a total change in culture for employees, I think it would truly solidify the long-term stability of the university.

I know that my opinion is worth a warm cup of jack squat to most people, but I spent a lot of time working for Liberty. I believed in it. Like a lot of people around there I've put in some 50 hour weekends to make big things happen. I didn't do it because I was being paid well. I did it because I believed in Liberty. It'd be really nice to see Liberty believe in their employees the same way.
#397052
El Scorcho-

You hit the nail on the head. I believe this is a great forum for us to speak out on this topic, and I hope that we don't have homers who try to step in and insinuate that we have an axe to grind, or we are disgruntled, or any of the other things that seem to arise when someone is even slightly critical of the schools direction. Along with the "we can't spend it fast enough" comment, we should remember that to whom much is given, much is required. LU has a long way to go in this area in regards to HR, and until there is some shifting around in the admin, it won't happen. I do believe that BJ has a great point- one that I've held for a while- that as infrastructure is completed, money might well be directed inwardly. I have no doubt that the Adminstration knows that the online program will not be such a cash cow forever, so there is a real need to make hay while the sun is shining, so to speak. UVa's move to investigate online programs is just another shot over the bow indicating the threat of some real competition in the online world. The UNC system is getting more involved in online and, along with the college I work for, several other institutions are discussing the possibility of putting freshman and seminar classes into an online format and allowing students to defer the first year of campus life at a significant savings (in the future, of course). States are under much greater pressure to provide education at a more reasonable cost, so such a move at the state level could well be in the very near future and would surely put LU in a position to change its pricing structure or reduce its expectation for large online student populations.
#397055
I think the tone of El Scorcho's posts and the others in this thread have been respectful even in dissent. As long as the discussion is kept with such a tone, there is merit in the discussion IMHO.

Things are changing at a rapid rate on campus and there are growing pains accompanying the blessings that have appeared in just the last few years. I feel confident that the concerns of the faculty & staff will be addressed moving forward.
#397064
While I never worked for Liberty myself, I had a lot of close friends who did. Their positions ranged from entry level in DLP (LU Online) to commuter services to higher up positions in the visitor's center. The one thing they all have in common? They all left for better paying positions elsewhere. None of them felt appreciated for the hard work and time they had put into their positions. I really hope Jerry Jr. is reading the posts here. It's a friendly discourse about something that's gone on for far too long. Since the school is having a hard time spending all their money, maybe the people who help it run should get a larger piece of that pie.
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