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Problems with my mouse
Posted: July 26th, 2009, 10:05 am
by jcmanson
Ok, my mouse on my PC has not been working for a week now. The comp is 3 years old and I had the original wired optical mouse that came with it. It uses the P2 connection or whatever it's called. I thought the mouse had just gone bad, so I bought a brand new one. Still nothing. I have a USB mouse I use for my laptop and tried that. Nothing. I've tried contacting HP and my warranty has obviously ran out and they wouldn't help me unless I paid them $100. Any suggestions?
Posted: July 26th, 2009, 10:50 am
by flamesbball84
get a new computer
Posted: July 26th, 2009, 11:19 am
by JeanW
Try buying an MS or Logitech USB mouse and install the software that comes with it - new drivers might solve the problem.
Posted: July 26th, 2009, 3:45 pm
by jimflamesfan
Or go to a place like biglots or ollies and see if you can get an old ps2 mouse that still has the rollerball. Those should run directly without drivers...
Posted: July 26th, 2009, 4:54 pm
by jcmanson
flamesbball84 wrote:get a new computer
ugh yeah, with a baby on the way I don't really have much extra money. At this point I'd go without a home PC before I'd buy a new one.
Posted: July 26th, 2009, 4:55 pm
by jcmanson
Thanks for the other two tips, I will try one of them.
Posted: July 26th, 2009, 5:17 pm
by JeanW
Have you checked for spyware or a virus?
Posted: July 27th, 2009, 10:21 pm
by El Scorcho
I know this might sound a little complicated, but I promise it's not.
Download one of the various linux-based "live CD"s that are out on the net and burn it to a CD-R. (Ubuntu is always a solid choice.) Restart your computer and tell it to boot from the CD. Your computer will hopefully then boot from the CD and load the OS just like it was running from a hard drive, albeit a little slower.
If the live CD OS loads and your mouse works, you likely have a software problem. If it does not, you likely have a hardware problem.
Booting from the live CD should completely eliminate your installed OS and software from the troubleshooting equation.
Posted: July 28th, 2009, 12:21 am
by jimflamesfan
El Scorcho wrote:I know this might sound a little complicated, but I promise it's not.
Download one of the various linux-based "live CD"s that are out on the net and burn it to a CD-R. (Ubuntu is always a solid choice.) Restart your computer and tell it to boot from the CD. Your computer will hopefully then boot from the CD and load the OS just like it was running from a hard drive, albeit a little slower.
If the live CD OS loads and your mouse works, you likely have a software problem. If it does not, you likely have a hardware problem.
Booting from the live CD should completely eliminate your installed OS and software from the troubleshooting equation.
if your mouse works in cmos setup...its a driver problem...can probably get to that by holding down del or tab or f9 or something at startup
I think you mean in BIOS, not CMOS. Most BIOS chips don't support mice, just FYI. Not always a good indicator of mouse functionality.