RagingTireFire wrote:SuperJon wrote:I absolutely love BB&T and have never had a single problem with anything I have ever done there. My parents use them and our business uses them. Nothing but absolutely fantastic customer service for us.
Plug, plug. Did you just get a free toaster for making that sales pitch?
flamesbball84 wrote:only problem I have against BB&T is I got a CD there for a year or two (cant remember how long I had it) and asked them to put the financial info for it on my monthly statement every month. they manage to do that for maybe two months, then they just stop ding it despite me calling and making the request again. everytime they say it will be on my next statement, but it never is.
Join the 21st century, man! Two words: online banking.
they don't show month by month on the website. all i get to see is the current month. that's not what I want. and God forbid I accidentally type my password wrong just one time, if I do that I get locked out of my account and have to call BB&T to get them to reset my password. it's much easier for me to just have them do what they tell me they are going to do instead of me having to call them to either (1) do what they told me they were going to do, or (2) have to call them to reset my password after I inevitably type it wrong at some point in time (and trust me that's not as simple as it sounds)
edit: i just logged in to bb&t online. i cant check activity on teh CD. I have no idea at all how much I gain in interest on it during any month, so unless they put it on my monthly statement, I have no way of getting that information unless I call them, which is very inconvenient - and since I have asked them several times to do it, and have been told everytime they will do it, I shouldn't ahve to find other ways to figure out. I should just be able to open up my monthly statement and have the information that I requested and was told I would receive.